Reactive Repairs
Rapid response to reported issues with clear SLAs for emergency, urgent, and routine repairs. One point of contact for all repair requests.
Proactive and reactive maintenance through a carefully vetted network of small-to-medium local contractors — no commission taken.
We've built a carefully vetted network of small-to-medium local contractors who share our commitment to quality and value. Unlike many managing agents, we take no commission on contractor invoices — our only goal is getting the right person for every job at a fair price.
Our SLA-backed response times ensure urgent issues are addressed promptly, while planned preventative maintenance programmes help avoid costly emergency repairs. Every job is tracked, inspected, and reported back to the RMC.
Rapid response to reported issues with clear SLAs for emergency, urgent, and routine repairs. One point of contact for all repair requests.
Scheduled preventative maintenance programmes for roofing, plumbing, electrical, decorating, and more. Regular inspections catch problems early.
Full management of the contractor relationship from procurement and vetting to scheduling, supervision, and quality inspection. No commission taken.
Clear service level agreements for every type of repair with defined response times, escalation procedures, and performance monitoring.
Regular inspections of completed works to ensure standards are met. Photographic evidence and sign-off documentation provided for all jobs.
All maintenance costs tracked against budget in real time. Quarterly reports show spend, committed costs, and forecasts for the remainder of the year.
Whether you need help with a specific repair, want to set up a planned maintenance programme, or are unhappy with your current maintenance arrangements, we're here to help. No commission, no hidden fees — just quality work at fair prices.
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