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Concierge & On-Site Staff

On-site teams for developments requiring concierge, porterage, security, and resident assistance. We help recruit, train, and manage staff to ensure consistently high standards.

Exceptional on-site service, every day

For developments that require a physical presence, we provide comprehensive on-site staffing solutions. From concierge and porterage to security and resident assistance, our teams are trained to deliver consistently high standards of service.

We handle the entire process — recruitment, training, management, and performance monitoring. Our on-site staff become an integral part of your development, building relationships with residents and providing the welcoming, secure environment that adds real value to your property.

Complete staffing solutions

Concierge Services

Professional concierge staff to welcome residents and guests, manage deliveries, coordinate facilities, and provide a warm, professional front-of-house presence.

Porterage

On-site porterage staff to assist with heavy items, manage waste and recycling, maintain communal areas, and support with building logistics and events.

Security

Trained security personnel for developments requiring access control, CCTV monitoring, patrols, and resident safety. SIA-licensed staff where required.

Recruitment & Training

Full recruitment and training programmes for on-site staff. We handle job descriptions, advertising, interviewing, vetting, and induction training to ensure the right fit.

Staff Management

Ongoing management including scheduling, performance reviews, payroll, holiday cover, and disciplinary procedures. We handle HR so you don't have to.

Resident Assistance

On-site staff trained to assist residents with day-to-day queries, coordinate with contractors, manage key holding, and provide a friendly, helpful presence in the building.

Looking for on-site staffing solutions?

Whether you need full-time concierge, security personnel, or part-time porterage, we can design a staffing solution that fits your development's needs and budget. Contact us to discuss your requirements.

Discuss Staffing Needs